Frequently Asked Questions
To solve your problem as quickly as possible, please review the FAQ's below. If you cannot find the answer to your problem send email to us support@pokerpartnersystems.com
I am seeing a "Login Failed" message, what should I do?
Contact support email and they will resolve the problem.
The poker software crashed, what should I do?
Please contact support.
What are the chat rules of conduct?
When using the chat feature, Poker Partner Systems affiliate should always be respectful and polite when dealing with one another. Bad language, obscenities, etc, are against our policies. We reserve the right to temporarily or permanently ban an account based on chat behavior.
Who do I contact for help with the atlanis poker software?
Please email any questions or comments you may have to Customer Service at support@pokerpartnersystems.com
Who is eligible?
This promotion may limit eligibility by state, age and/or other criteria determined and/or its sponsors. Please review the oficial rules for a detailed description of the rules and eligibility requirements governing this promotion. This offer is Void where prohibited by law. Additional requirements official Terms And Conditions.
How many friends can I refer?
You can refer as many friends as you would like.
Will my personal information be kept confidential?
Absolutely - we promise to keep your personal information private. Please see our privacy policy for more details.
Can I connect from my office?
You may or may not be able to connect from work, depending on your Company. Some companies have technology in place, such as firewalls, in order to block certain software applications. If you are experiencing difficulty, you may need to see your system administrator.
What are the system requirements?
- A PC Running Windows XP/2000+
- CPU with 530Mhz processor or higher
- 256MB memory (you may be able to login with less but access may be compromised or later denied)
- Internet Access using Internet Explorer 6.0+ (Note we do not currently support AOL's browser or Mozilla - Please use the Internet Explorer browser that is provided as part of your standard Windows Operating System)
- Sound card recommended but not required
- If you are behind a firewall, the settings must allow access to our Poker Servers
Who do I contact for help?
Please email any questions or comments you may have to support. |
